Job Summary

The Laboratory Billing Support Representative is responsible for providing billing support to Laboratory departments. Responsibilities include, but are not limited to: 

• Serving as a liaison between other departments for patient charges, failed claims, medical necessity and coding compliance issues.
• Obtaining accurate diagnosis by working with referring physician offices.
• Researching claims and billing issues and assisting with resolution.
• Producing and maintaining various departmental reports.
• Preparation and mailing of billing statements to contract entities.

Required Qualifications:

• High school diploma or GED
• Two years of billing support experience
• Data entry and Microsoft Office skills, including Excel, Word and Outlook
• Must be able to type at least 40 words per minute
• Knowledge of medical terminology
• Demonstrated ability to effectively deal with staff, physicians, patients and visitors using a professional and courteous manner
• Excellent oral and written communication skills

Preferred Qualifications:

• Experience using STAR/HBOC, ePREMIS, SoftBill Plus, and RIS software
• Knowledge of general accounting
• Prior experience in a health care setting
• Some college coursework